shipping policy

To ensure the absolute safety, comfort, and physical well-being of our giant breed companions, we prioritize highly secure and stress-free transit options for every puppy leaving our care. While we strongly encourage families to opt for priority local pickup—allowing you to visit our home, meet our adult dogs, and personally ease your new companion’s transition—we fully recognize that long-distance logistics require specialized arrangements. For families living out of state or region, we coordinate exclusively with premium, USDA-licensed ground transport professionals who operate custom climate-controlled vehicles equipped with real-time monitoring and scheduled exercise breaks, or trusted commercial flight nanny services where a dedicated handler accompanies your puppy inside the main cabin from our local airport directly to yours, ensuring they are never placed in a cargo hold.

Transparency regarding logistical responsibilities, invoicing, and digital commerce guidelines is fundamental to our adoption process. All transportation, ticketing, handling, and health certification fees incurred during transit are the sole responsibility of the buyer, with total costs generally ranging between $400 and $1,000 depending on your geographic location, distance, and fluctuating airline seasonal rates. To maintain clear and predictable financial arrangements, exact shipping quotes are finalized, verified with our carriers, and added to your remaining contract balance exactly two weeks prior to your scheduled go-home date, providing a complete and comprehensive invoice before any travel bookings are officially locked in.

Because our puppies are living, breathing family members and not standard retail freight, real-time health variables and changing environmental conditions dictate our final shipping schedules. We strictly enforce a safety-first delay policy: if extreme weather conditions, such as severe winter storms, intense summer heat waves, or unmapped travel hazards pose any risk to transit, or if our attending veterinarian advises a temporary delay during the pre-flight wellness examination, travel will be immediately rescheduled for the next safe, available date. This uncompromising commitment to animal welfare guarantees that your Newfoundland puppy arrives at your destination in optimal health, free from unnecessary travel stress, and fully prepared to step seamlessly into their new life with your family.